The best dealership around & the only one I trust taking my vehicle to for maintenance. Scheduling and getting an appointment is so easy and they get me in and out quickly.

Came in for an oil change on Monday. Was informed of an issue the tech found that would be covered by warranty. The part ilwas in stock and would be repaired by the next day. I called the next day and was told my advisor was busy but computer said it was done. I show up to pick up and am told my advisor is out sick that day and they haven't started the work but and assured it will be next. I call and am told it should be ready today [now Wednesday] and since I dont hear back I show back up at 5pm and its not finished but in the shop. Come to find out it wasn't pulled in until 230 when I called to check status. It was bot ready until 2pm on Thursday. I dont like being lied to on multiple occasions and the lack of communication is ridiculous. People need their vehicles. To lie, give the runaround and not communicate is unacceptable. They don't have loaners so you'll just be inconvenienced until they get it done. I am an understanding person and if I had been kept in the loop and felt not lied to, I wouldn't have been upset, but they seem to care. Will not ever go there again.

The dealership was great and everybody was helpful and my sales person Austin Hickey was amazing.

Certain individuals are great and provide a good service experience but overall the dealership is hit or miss

Kevin was fantastic! He wasn’t supposed to work today. He came in to catch up on some paperwork. He saw me without help, he jumped in and took care of me, whereas others ignored my presence.

Chris Miles is respectful and great sales person. The staff at Rockwall Dodge creates a family environment. We look forward to continuing to work with them going forward. They definitely put the customer satisfaction first.

Great service and very friendly and fast! Great work and reliable. We have been with them for 10 years now

Very professional and fairly quick. Ai also spoke with one of the sales member and was very friendly.

Ron was great! Excellent customer service and he was very professional. Highly recommend this location

Ryan was very helpful and understanding. Even though I had to wait about 8 hours at the dealership, they were able to give me all the details and information I needed to get my car fixed.

I’ve been going here for years to and I can say from customer service to service advisor, they take good care of you and get you in and out in a timely manner. I highly recommend, to anyone

Very professional. Always kept me informed. Service was very fast. I was very impressed with my experience.

Justin is awesome! He is very thorough, caring, and reliable. We know we can count on his advice and guidance 100%. My son is autistic and Justin has always been so patient with Teddy’s concerns and need to keep his Jeep in great condition. Thank you, Justin!

I had an outstanding experience working with Corey Savage at the Dodge dealership in Rockwall, TX. From the moment I walked in, Corey was professional, knowledgeable, and genuinely focused on helping me find the right vehicle not just making a sale. He took the time to understand exactly what I was looking for, answered every question thoroughly, and made the entire process smooth and stress-free. What really stood out was his transparency and attention to detail there was no pressure, just honest guidance and solid expertise. Corey went above and beyond to make sure everything was handled efficiently, from the test drive all the way through financing and delivery. If you’re looking for someone who knows their vehicles, respects your time, and delivers top-tier customer service, I highly recommend asking for Corey.

Ryan was very professional and I got great customer service. Service was done quick with a reasonable price.